Terms of service
TERMS OF SERVICE
This website is operated by Natural Chaga OÜ from Estonia.
By visiting our site and/ or purchasing something from us you agree to our terms of service and all terms, conditions, policies and notices stated here.
If you do not agree to all our terms and conditions of this agreement, then you may not access the website or buy our products.
You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.
Credit card information is always encrypted during transfer over networks.
SECTION 3 - ACCURACY OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. Nothing on this website constitutes medical advice. Any reliance on the material on this site is at your own risk.
We reserve the right, but have no obligation, to modify the contents of this site at any time. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES & PAYMENT OPTIONS
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
4.1 Placing an order
Choose a product from the store. Select the size and quantity. Add the desired products to your shopping card to order them. When you have finished adding products go to the checkout. Tick I agree with the terms and conditions and click checkout. Add your contact details and choose the most suitable shipping method to complete the order. The total cost is then displayed on the screen. Choose a billing address if different to your shipping address. Review your order and then pay.
4.2 Making a payment
Payment can only be made in euros.
Payment can be made securely via the following payment methods:
Provided by Maksekeskus AS:
- Estonian bank links: Swedbank, SEB, Luminor, LHV, Coop Pank, Pocopay and Liisi ID
- Latvian bank links: Swedbank, SEB, Citadele and Luminor
- Lithuanian bank links: Swedbank, SEB and Luminor
- Finnish bank links: Aktia, Ålandsbanken, Danske, Handelsbanken, Nordea, Oma
Säästopankki, Pohjola, POP Pankki, S-Pankki, Säästopankki
NB! When using a bank link payment confirm the order and then click on the 'Return to merchant' button.
Provided by Stripe: Visa / MasterCard credit card payments
SECTION 5 - PRODUCTS
We reserve the right to limit the sales of our products to any person, geographic region or jurisdiction. All descriptions of products or product pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time. We do not warrant that the quality of any products, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 5.1 GIFT CARDS & DISCOUNT CODES
Gift cards ordered through our Website store will be delivered automatically by electronic means to the email address you specify at the time of order.
Our Gift Cards include unique numbers and configurable patterns.
Gift cards are valid for an unlimited period from the date of issuance, and can be redeemed only at www.naturalchaga.eu as full or part payment of products.
Gift cards are non-refundable.
Gift cards are applied to the final order total which includes shipping and taxes.
Gift cards can be used more than once provided there is still a balance remaining on the card.
We are not responsible if a Gift Card is lost, stolen, destroyed or used without permission and no replacement will be provided in these circumstances.
We may offer discount codes against the price of products, order total or shipping costs.
You can enter a discount code at the checkout stage of purchase
You can not use multiple discount codes on a single order
Example: If you have a 10% off discount, you can't also use a "free shipping" coupon.
Discounts cannot be applied to gift cards. If you enter a discount code during checkout that doesn't exist or isn't currently active, then you will see the following error message: Unable to find a valid discount matching the code entered.
If you enter a discount code during checkout that does exist but doesn't apply to the products in their cart, then you will see the following disclaimer: Your cart does not meet the requirements for the _DISCOUNT NAME_ discount code.
If you have any further questions about Gift Cards or Discount Codes please email us at firstname.lastname@example.org
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
You agree to provide current, complete and accurate purchase, account and contact information for all purchases made at our store.
We reserve the right to refuse or cancel any order you place with us.
If we change or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made.
For more details, please review our Returns/Refund Policy.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. We provide access to such tools ”as is” and “as available” without any warranties and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
SECTION 9 - PERSONAL INFORMATION
SECTION 10 - PROHIBITED USES
You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international or national regulations and laws. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 11 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
You expressly agree that your use of, or inability to use, the service is at your sole risk. In no case shall Natural Chaga OÜ from Estonia, our directors, employees, partners or suppliers be liable for any direct or indirect loss or claim of damages of any kind whatsoever even if advised of their possibility.
SECTION 12 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Natural Chaga OÜ from Estonia and our directors, partners, suppliers and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 13 - SEVERABILITY
If any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 14 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us in writing.
SECTION 15 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
SECTION 16 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Estonia.
SECTION 17 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to email@example.com